FAQ
Our Products
Where are your products manufactured?
Our family-owned and operated business develops, bottles, and distributes all of our products from our headquarters and factory in Mount Vernon, NY, USA. Our second distribution center is located in Farmington, CT, USA.
Is your glue vegan?
Yes, all of our products are vegan!
Is your glue latex-free?
Yes, all of our Crafter & Maker products are latex free. Many of our glues are non-toxic, low-odor, and safe for people of all ages to use.
Is your glue kid-safe?
Yes, our Kid’s Choice Glue is the go-to pick for non-toxic kid-safe glue.
Purchasing Beacon Products
Where can I purchase your craft products?
You can purchase directly from our website! Shop Now
Our products are also available online on Amazon, and in-store at Michaels, Walmart, Dollar Tree, Hobby Lobby, Ace Hardware, Ocean State Job Lot & more.
Can’t find our products at your favorite stores? Tell a store manager and let them know you want to purchase more Beacon products!
Where can I purchase your industrial products?
Industrial products are not available for purchase online. Quote required. Contact us with the form below or call at (914) 699-3400
Where can I purchase Beacon Wire & Cable?
Wire & Cable products are not available for purchase online. Quote required. Contact us with the form below or call at (914) 699-3400
How do I use a discount code or promotion?
You can apply a coupon code at checkout.
Looking for a discount code? Sign up for our newsletter located in the footer to get exclusive discounts on all of your favorite adhesives.
Shipping, Tracking & Returning
What payment methods do you accept?
We accept all major credit cards, ApplePay, PayPal, and ShopNow.
How can I track my order?
Package shipping information like your tracking number and delivery updates will be sent to you via email after you’ve checked out.
Having an order issue? Contact us with the form below or call at (914) 699-3400
Where can you ship?
What is your return policy?
We’re sorry to hear your order was unsatisfactory! While we do not accept returns, we are happy to replace your damaged or lost item. Send an inquiry to with the form below or call (914) 699-3400 for assistance. Review our full return policy here.
We do not process returns for orders placed outside of our website. Please contact customer service where you originally purchased your item(s).
Wholesale & Business
How do I set up a wholesale account?
Wholesale accounts are great for small business owners, distributors, and online retailers! To find out if a wholesale account is right for you and to learn more, please visit our wholesale page.
Do you offer lab services?
Yes, our Mount Vernon, NY, USA headquarters is home to our lab. Here we develop products, perform strength tests, and more. To read about our laboratory services see our lab page.
Can I purchase a sample of your industrial products?
Yes, if you want to test a sample of our industrial products, send an inquiry with the form below or call (914) 699-3400 for assistance. Rate samples start at $500.00 USD.
If you are a university educator we can send a sample free of charge! Send an inquiry with the form below or call (914) 699-3400 for assistance.
